Studies performed by a Harvard professor in 1978 revealed the power of the word “because”. Giving a reason for your request increases the chances that your customers will oblige by up to 33%. Step 2: Give Them A Reason To Write A Review While getting customers on board to write a Google business review is a huge milestone, remember that Google’s algorithm is also crawling for the right kind of reviews. Get as many “favors” as you can because Google will automatically highlight any 3 of these reviews in your Google Review Summary section. When asked in the right way, most satisfied customers will be happy to leave a good business review. (1)Īsking for a favor not only shows that you have trust in your customers, but it also allows them the opportunity to provide support for you and your business. Interestingly enough, this makes them more likely to comply with your request. Framing your request as a “favor” lessens your customers’ feeling of obligation. If your customers have had a good experience with your business, they’re usually more than happy to “pay it back” through a positive customer review.
How to Get More Google Reviews from Your Customers in Five Simple Steps Step 1: Ask Your Customers for a ‘Favor’ These reviews can be some of the best marketing for your business. Weave helps you easily collect and monitor reviews on Google and Facebook. 9 out of 10 people check online reviews before choosing a business
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